Inteligo Financial Services S.A.

Development strategy

Development , upgrading and maintenance of state-of-the-art technology based business solutions for the financial sector.

Significant events

• 2010
  • The Inteligo team took a revolutionary decision of modifying the existing IT architecture without implementing a new Card Management System. A new Inteligo Authorisation Host was built and placed in the Inteligo Authorisation Centre, a high security solution that handles cryptography certificates and functions, also based on an HSM module used for authentication of customers and authorisation of their electronic banking transactions.
    The new authorisation host within the Inteligo Platform established a new "card channel" connected to the iCC middleware. Thus a new connection was formed to the VISA and MasterCard payment organisations, and to the PKO Bank Polsk, eService and the Euronet systems. As a result, the products and services provided by the Bank's transaction systems now became accessible via the middleware.
    The Inteligo team was thus able to avoid the time consuming process of selection and integration of an external CMS system and the need for implementation of synchronisation mechanisms in respect of the card and user databases. The authorisation messages are processed through the authorisation host operating within the Inteligo Authorisation Centre, to be subsequently channelled directly to the Fidelity Profile banking system. The cryptographic message processing and the PIN authentication take place within the Inteligo Authorisation Centre while the product and financial servicing, including creation of a detailed operation record happen in the banking system.
    Adoption of this new solution made possible the development and the November 2010 implementation of a new payment card that successfully combines the features of a credit and a debit card; the first of the kind in Poland. Customers using the card can make cash withdrawals directly from their bank account while making non-cash transactions by firstly utilising awarded credit limit. This link between the card and the bank account protects the user against incurring any unauthorised negative balance; likely to occur when transactions are executed after full utilisation of a credit limit. The Inteligo transaction service enables comprehensive management of such a card.
  • In November Inteligo Financial Services made new services and functionalities available to the Inteligo account users. These included: operation authorisation tools (text message conveyed codes and a token application for the mobile phone); and an advanced transaction service browser (the pioneering electronic banking tool providing unlimited access to the entire customer account history; right from the moment of its activation).
  • The groundbreaking Inteligo electronic contract solution introduced in September enabled the Inteligo customers to enter into loan agreements on remote basis; in compliance with all statutory requirements.
  • In August a select group of Inteligo Financial Services customers were granted access to BETA Inteligo, a newly expanded version of the transaction service, which enables the use of new products and services prior to their commercial launch. Through this beta testing project Inteligo now engages its customers in the offer development process.
  • In June Inteligo Financial Services launched MojeInteligo.pl, a new information service with the mission of canvassing all the internauts interested in innovative banking and of demonstrating that this can actually be not just practical, but also make for an easy and pleasant experience.
  • In May Inteligo turned to a group of 100 customers for consumer testing of a SIM card combining the telecommunication function with a payment application (an Inteligo debit card), the first of its kind in the CEE region.
• 2009
  • PKO BP Finat, a subsidiary of Inteligo Financial Services, begins providing transfer agent services to PKO Towarzystwo Funduszy Inwestycyjnych.
  • The Inteligo customers are the first in Poland to be able to acquire an overdraft facility of up to PLN 2,000 via their mobile phones. The Mobile Service is provided with a new function, which enables the users to send a receipt of any transaction executed on their account to a chosen fax number.
  • The Company introduced some novel solutions in its SMS Service. It implemented text message enabled payments and mobile service balance top-ups, and communicator notifications (for Gadu Gadu, Tlen and Google Talk).
• 2008
  • In December 2008 Inteligo Financial Services participated in a capital increase of Finat Sp. z o.o., a provider of transfer agent services to pension and investment funds. As a result, Inteligo Financial Services is a holder of an 80.3 per cent. stake in the transfer agent's equity, with PKO BP Bankowy PTE retaining a minority shareholder position.
  • Re-launch of the PKO Inteligo service under the iPKO brand: a new service with new logo and a new service name.
  • Implementation of a new functionality, which provides the PKO Bank Polski customers with access to information on the credit cards issued under the PKO Inteligo service.
  • Implementation of new functionalities: e-invoices for mobile service enabled balance top-ups; balance top-ups via the PKO Bank Polski ATMs; setting limits on internet transactions; account statement data encryption; and account statement format selection. Inteligo Financial Services are the first in the market to implement the BILIX service offered by the National Clearing House; initially for the Inteligo and subsequently the iPKO accounts.
  • Mobile service implementation.