The nature of the business activity of the bank and the group means that their direct impact on the environment is limited to consumption of natural resources. All entities of the group monitor their consumption of natural resources and engage in strategies to reduce it. An indirect impact on the environment relates to financing provided by the bank to business and public entities, and to its product offer.
None of the group's entities conducted a project that could significantly affect the environment in 2021. [GRI 307-1] There were no pending administrative proceedings related to breaches of the environmental regulations by the bank or its subsidiaries that would result in financial penalties (in one subsidiary, waste collection fees were increased due to failure to meet the obligation of selective collection of municipal waste).
The Bank has adopted and implemented policy for financing the carbon intensive energy sector, the chemistry, oil and gas sector policy and policy for financing the renewable energy sector. Our pro-environmental activities are supported by introducing green products to the bank's offer.
In 2021, the bank obtained the biggest drop in the emissions with respect to the emissions from purchased electricity. One of the reasons behind the big reduction in greenhouse gas emissions in this area is the fact that the bank has purchased guarantees of origin for the electricity from water sources in a RES installation. Such guarantees of origin of electricity certify to the end user that the amount of electricity in the distribution network or transmission network specified in the document was produced from a renewable source.
In 2021, the bank made a comprehensive estimate of its energy and fuel consumption and performed calculations to measure its carbon footprint. The calculations for energy and fuel consumption covered 100% of the used space and transport. [GRI 302-1] The total energy consumption in 2021 decreased by 0.9% for the group and 2.3% for the bank compared to 2020. The group purchased electricity, heat and cooling, no purchases of technological steam were recorded. [GRI 302-3] The total energy consumption per employee in 2021 amounted to 8.4 MWh in the group (2020: 8.4 MWh).
The bank tried to estimate its water consumption. [GRI 303-1] The water consumption at the bank in 2021 was approx. 216.9 mega litres (258.2 mega litres in 2020). The change in consumption in 2020 is the result of the greater accuracy of the adopted model for estimating and calculating consumption. Water consumption at the other entities of the bank amounted to 41.7 mega litres.
Energy consumption by the organization in 2021 (in MWh)
|Bank||Other entities||Group||Bank||Other entities||Group||Group|
|Fuels used in buildings:||22 122||3 889||26 011||22 765||3 871||26 636||-2.3%|
|natural gas||19 706||3 749||23 455||20 866||3 732||24 598||-4.6%|
|heating oil||2 188||98||2 286||1 672||94||1 767||-29.4%|
|Fuels used in vehicles:||19 356||10 224||29 579||18 400||10 180||28 580||-3.5%|
|diesel oil||1 124||4 097||5 221||815||4 479||5 295||-1.4%|
|gasoline||18 231||6 127||24 358||17 585||5 701||23 285||-4.6%|
| Energy purchased:||143 181||19 831||163 012||147 788||17 473||165 261||-1.4%|
|electricity||75 494||11 125||86 618||80 829||10 004||90 832||-4.6%|
|heat||67 687||8 706||76 394||66 959||7 469||74 428||-2.6%|
|Total energy consumption||184 658||33 944||218 602||188 953||31 524||220 477||-0.9%|
In 2021, in accordance with the requirements of the Act on energy efficiency the bank conducted an energy efficiency audit. During the audit tasks were defined the implementation of which should lead to a reduction in energy consumption. These tasks are mainly focused on the optimization of the use, modernization of the automatic control of heat sources and technical installations in properties.
[GRI 302-4] The bank continues to work on the implementation of the Energy Management System in accordance with ISO 50001 in order to optimize energy consumption at the enterprise, introduce a single energy consumption control system and intensify the measures aimed at reducing the consumption of energy carriers.
The bank reviewed and analyzed possible actions that may be taken for a maximum reduction of CO2 emissions in 2021. According to the results of analysis we continued of equipping properties with LED lighting, we used of lighting control for certain rooms, replaced of windows with ones in compliance with the current heat transfer coefficients, also energy efficiency certificates were obtained, the bank developed of a model of a branch with a smaller surface area, the bank installed of heat recovery ventilation systems in five locations.
Waste generated by the bank (in tonnes)
|electronic and electric||366||243||51%|
|magnetic and optical data carriers||1||1||0%|
|paper and cardboard waste (binders)||32||37||-14%|
|iron and steel waste||178||179||-1%|
* electric and electronic appliances, such as air conditioners, used monitors, refrigerators
The bank and other group entities comply with the environmental protection regulations for fulfilling their waste management obligations and keeping the required records. In 2021, the bank had an agreement for the collection of non-municipal waste with the same service provider. The service provider holds the ISO 9001:2015 and 14001:2005 certificates. The waste collected from the bank is handed over to other waste management firms by the service provider, in accordance with applicable regulations. Moreover, in 2021 the group conducted a selective collection of municipal waste. The increase in the quantity of electronic waste produced in 2021 is the result of the implementation of replacement projects and emergency equipment replacement, the liquidation and relocation of branches. [GRI 306-2] Hazardous electrical and electronic waste is handed over to a specialized entity where it is processed and 100% recycled. Paper documentation is collected by a specialized firm and destroyed.
Paper consumption optimization programme
One of the bank's strategic goals is to simplify and streamline its processes by reducing paper documentation. In 2021, the bank continued the implementation of the SMARTOP project whose strategic focus is the digitization of sales and service processes. There were also other process changes corresponding to a partial transition to remote work, which translated into a significant reduction in the amount of paper consumed by the bank.
|Decrease in A4 paper |
consumption over the past 5 years
|Decrease in A4 paper consumption y/y|
Share of remote customers in the database of all active retail customers
In 2021, the bank expanded the catalogue of orders that the customers may place online through iPKO and iPKO business which previously could be placed at the bank's branches and through the Contact Center. At the same time, the bank worked on digitization of processes conducted in the branches, including remote forms Seof contact between the bank's employees and customers. This also led to a reduction in the consumption of paper.
Signature on a touch screen in branches instead of paper
Confirmation of cash deposits, withdrawal and transfer orders is already available in 500 branches of the bank in Poland.
Remote submission of payments using iPKO and the voice assistant in IKO
In 2020, we introduced the possibility to submit orders through the voice assistant in IKO, which deploys artificial intelligence algorithms.
Mobile authorization of transactions using IKO application
Instead of a traditional signature on paper, customers can use IKO authorization for orders made in internet banking or branches.
In 2021, the bank carried out a number of other activities to reduce the negative impact on the natural environment, including by reducing elimination of paper correspondence into electronic one, repair of electronic and electrical devices instead of handing them over for scrapping, elimination of plastic waste (discontinuation of the use of coffee capsules, bottled water, plates, cutlery and cups). The bank has also implemented a Flexidesk project whose purpose is to create a new working environment and allow for office and remote work rotation by adjusting the bank's office space. The planned work should result in an optimization of the bank's office space.
1. Policy for Financing the Renewable Energy Policy
In 2020, the bank adopted a new Policy for Renewable Energy Sources, which was then implemented in the entire group. Our motivation for adopting the new policy is to support the natural environment, prevent the global climate change and engage in the transformation of the Polish economy towards zero emissions.
The aim of the policy is to gradually increase the share of financing renewable energy sources by the group’s entities. The policy defines the preferred directions of development of the loan portfolio in the renewable energy segment. It is focused in particular on financing of photovoltaic farms and wind turbine projects (in particular, the projects that have won renewable energy auctions and that guarantee stable cash flows from their operating activities). However, other projects can also receive financing based on individual decisions. The project assessments performed by the bank include the analysis of the following issues: formal documents, transaction parameters, sources of repayment (e.g. a successful renewable energy auction, PPA), as well as the investor’s capital resources and experience.
2. Policy for Financing the Carbon-Intensive Energy Sector
The group adopted and implemented the policy in 2019. The Policy for Financing the Carbon-Intensive Energy Sector covers the following industries: coal and lignite mining, coal-related sectors (e.g. production of mining machinery, trading in coal and similar products), generation of electricity or heat (with the exception of electricity from renewable sources) and supplementary activities in the power sector (transmission, distribution, cogeneration). The policy is aligned with the European climate policy and its goal to achieve net zero emissions by 2050.
The objective of the policy is a gradual change in the loan portfolio structure towards reducing the bank's exposure to coal-based customers and transactions, while increasing its exposure to green entities and projects that support zero-emission or low carbon-intensive energy sources. It is consistent with the European climate policy and the broader market trends to comply with the BAT standards, the so-called Winter Package and the Paris Agreement provisions. The bank finances the transformation of the Polish power sector, excluding the transactions for coal-based projects, unless their aim is to increase efficiency and to adapt to the environmental requirements. Transformation areas include financing the zero-emission or low-emission sources, but also improving the energy efficiency of entities that consume large quantities of energy in their production processes, and modernizing their transmission networks.
The policy was updated in 2020 by introducing stricter criteria for its application (as a result, the policy is now applicable to a wider range of enterprises, including those operating in the coal-related sectors) and terms of financing:
- with respect to coal and lignite mining, production of boilers, fireplaces and burners (coal-fired) – reducing the exposure (with the exception of coke as a raw material entered on the EU list of critical raw materials);
- with respect to energy/heat production – not financing any new coal- or lignite-based sources and gradual reduction in the existing exposure;
- reducing general purpose financing and transforming it into ESG financing, aimed at improving energy efficiency, changing the energy mix or modernization of transmission networks (coal-based projects can be financed on the condition that the funds are spent on modernization aimed at meeting the environmental requirements; in such cases, the purpose of financing must be precisely defined and the use of funds must be controlled);
- with respect to coal-related industries (e.g. production of mining machinery, trading in coal and coal-based products) - gradual reduction in exposure, precise definition of the purposes of financing and control of its use; financing of entities with diversified customer or product/service portfolios (i.e. generating significant revenues from other sources not related to mining) or those transforming their operations is acceptable.
3. Policy for Financing the Chemistry, Oil & Gas Sector
The policy was adopted and implemented at the group level in 2019. It defines a framework for financing entities operating in the sectors of oil and natural gas extraction, production and distribution of liquid and gaseous fuels, production and trading in chemicals or chemical products, and production and sales of rubber and plastic products.
The objective of the policy is to reduce exposure to operations covered by the EU Single-Use Plastic Directive and a prudent approach to the sectors of oil and gas extraction or production of chemicals, chemical goods and rubber goods. The prudent approach is reflected in, among other things, an assessment of compliance with environmental standards and the impact on the environment and an evaluation of the business model with regard to the concept of sustainable business development. The future shape of this policy may be affected by changes in EU law, e.g. with regard to the approach to the use of natural gas during the period of energy transformation, as well as the growing requirements in the ESG area.
Balance sheet exposure to carbon-intensive energy sectors (2020: 0.51%)
|Balance sheet exposure to green industries (2020: 0.80%)|
Share of thermomodernization loans for
As part of popularizing the knowledge of ESG, the bank organizes internal meetings which are aimed at raising awareness and pointing to the role of ESG factors in today’s world. The bank also organized such meetings at its customers’ request.
Together with other entities of the group, the bank supports the development of the economy by financing investments in new technologies, energy-saving projects and modernization of technological lines. We influence customer attitudes by demonstrating our participation in financing pro-ecological projects such as the construction of waste incineration plants, sewage treatment plants and power generation systems using modern, pro-ecological technologies. The group continues to expand its product offer to support the environmental protection:
Green mortgage jointly offered by PKO Bank Polski and PKO Bank Hipoteczny
On the basis of an energy performance certificate issued for the property that collateralizes the loan, the customers of
A loan for the thermal modernization of multi-family housing at PKO Bank Polski
The loan helps obtain a non-refundable aid from the state budget in the form of a thermal modernization bonus or an overhaul bonus for repaying 20% of the loan, reducing the demand for energy.
The “PKO Environment and Social Responsibility Global” investment fund offered by PKO TFI
The fund’s assets are invested in entities whose operations are environment-friendly and generate a positive impact on the society. The first valuation took place on 23 October 2019, rate of return till the end of 2020: 5.69%.
A lease or a loan for financing of photovoltaic devices for enterprises at PKO Leasing
The product is offered under a simplified procedure and enables financing of both the purchase of photovoltaic panels and their installation (for up to PLN 250 thousand and for a maximum period of 6 years).
Eco-loan for the purchase and installation of photovoltaic panels by individuals at PKO Bank Polski
PKO Bank Polski's analysts predict that the photovoltaic sector will expand dynamically in Poland in the coming years. In 2020, the bank extended the Eco-loan offer also to individuals who do not have bank accounts with the bank.
Transactions on the CO2 emission rights market – Commodity Swap and Forward at PKO Bank Polski
These instruments are intended for the corporate customers who are obliged to redeem such rights under the EU ETS regulations. The customers may hedge against changes in prices of the emission rights.
BIZNESMAX guarantees with BGK for corporate customers in the offer of PKO Bank Polski
The bank launched the BIZNESMAX guarantees in cooperation with BGK to secure loans for pro-environmental projects, such as circular economy, electromobility or renewable energy.
Green covered bonds issued by PKO Bank Hipoteczny, whose first issue in Poland took place in 2019
PKO Bank Hipoteczny gradually expands its portfolio of loans, which qualify for financing with the funds obtained from the issues of green covered bonds. The amount of such portfolio stood at PLN 7.2 bn at the end of 2020.
The PKO Renewable Energy fund – fizan launched in 2021 by PKO TFI with the participation of PKO Bank Polski
In accordance with its investment policy, the fund acquires and sells companies that generate, sell, transmit or store energy from the photovoltaic, hydroelectric or wind power stations located in Poland.