The Bank Capital Group is a leading financial institution in Central and Eastern Europe with its head office in Warsaw. PKO Bank Polski, the group's parent company, is a joint stock company listed on the Warsaw Stock Exchange since 2004. It is the largest commercial bank in Poland in terms of the value of assets and equity, the value of loans and deposits, the size of its distribution network, and the number of customers and employees. The bank is an universal deposit and credit bank serving individuals and legal entities. It provides financial services and customer care at branches, agencies, and using modern online and mobile banking systems. In 2022, it opened its first branch in Metaversum. The bank serves the largest number of retail customers, which makes it play a special role in educating customers by enabling them to take advantage of new products and new access channels to the financial services offered.
Through its subsidiaries, the Bank Capital Group offers, among other things, mortgage loans, provides specialized financial services in leasing, factoring, investment funds, pension funds and insurance, fleet management services, transfer agent, provision of technology solutions, real estate management, as well as banking activities and collection and financial services in Ukraine.
The bank earns income from interest, fees and commissions and other sources. It uses the income earned to finance its operating expenses. It distributes profits to shareholders to the extent permitted by financial supervisory institutions. In addition to financial returns, the Bank seeks to generate benefits for the economy, the environment and local communities. The sustainable dimension of the business in all areas is included in the new strategy for 2023-2025.
The management structure of PKO Bank Polski S.A. and its subsidiaries is based on standard, market-based management principles. The Bank's organisational structure is divided into 9 areas, which reflect the Bank's spheres of activity.
As at the end of 2022, the Bank was a member of 76 organisations, and during the year it joined the Polish Association of Capital Investors and the Family Firm Initiative Association. The Bank offers its services through a network of 967 branches and 349 agencies in the country and delivers its services to 11.6 million retail customers and 18,000 corporate customers. The Bank Group operates in the Republic of Poland and through its subsidiaries in Ukraine, Sweden and Ireland, as well as in the form of a branch in the Federal Republic of Germany, the Czech Republic and the Slovak Republic. It cooperates with business partners as a purchaser of goods and services and as a principal of agency and outsourcing services.
11,6 mln | 18 k | 1 316 | |||
Customers of PKO Bank Polski in the retail segment | Customers in the corporate and investment segment | Branches and agencies of PKO Bank Polski at the end of 2022 |
The Group stands out in the Polish market for its strong financial performance, which ensures its stable and secure growth. At the end of 2022, the bank was the largest company listed on the WSE, with a value of PLN 38 billion at the end of the year. The results of the European stress tests confirm that PKO Bank Polski is one of the safest banks in Europe.
428 bln zł | 38 mld zł | 20,4% | |||
PKO Bank Polski Group assets at the end of 2022 | Bank's market value at the end of 2022 | Market share in loans at the end of 2022 |
The Group has the largest share of the Polish banking market for savings (20.0%) and loans (17.0%) and the market for investment funds for individuals (20.6%). PKO Bank Polski is the leader in terms of the number of current accounts and payment cards. At the end of 2022, the value of financing provided to customers in the group amounted to PLN 246.4 billion. Customer deposits reached a total of over PLN 339.6 billion at the end of 2022.
[GRI 2-28] The Bank is a member of numerous industry and regional organisations (e.g. the Association of Polish Banks, the CFA Institute) and a number of business organisations such as chambers of commerce and business associations (e.g. the Association of Stock Exchange Issuers, the Association of Entrepreneurs and Employers).
Read more about Corporate governance principles