Safe banking with iPKO biznes SK
Your device may be used to get an illegal access to your company's bank accounts. Follow the rules to help us protect your finances.
Best praxis
Protect your devices
- Use trusted workstations and devices with legitimate software and updated antivirus software
- Use a firewall and regularly scan your computer with an antivirus program
- Do not ignore security alerts including our security feeds
- Do not install/use any unauthorized software or any certificates on your devices
- Do not open any messages or email attachments that seem to be suspicious - especially when there is login request or someone asks you for login details, login, password or token code
Protect your login data
- Enter the bank's website address manually and check it before login: https://www.ipkobiznes.sk
- Check whether there is a closed padlock icon somewhere within the browser window (Depending on the browser, the icon may appear in the address bar or in the status bar in the bottom of the screen. The padlock icon indicates that the webpage is protected by the security certificate and the connection is encrypted).
- Check the security certificate by clicking the padlock.
- Avoid clicking through e-mails, SMS messages or unknown websites.
- Do not share your login data (client number, access passwords) with other persons, do not share them at the request of third parties.
- When you are logged check the date and time of the last correct login and the last failed login attempt – if any inaccuracies are identified, report it.
- Use antivirus software with current signatures.
Bank safely
- Check carefully details before every bank transfer or other bank operation. In case there is a virus on your computer, the transaction details - including the recipient's account number and amount - might be changed to other.
- Monitor regularly the history of transactions made from accounts and report us any discrepancies.
FAQ
What type of security incidents should I report to the bank?
Please report us when:
- you get an unusual data request right after logon into iPKO biznes internet banking service for code from the authorization tool or other confidential data, e.g. mobile phone number, payment card data (card number, expiry date, CVV2 / CVC2 number, PIN code), etc.
- you will be asked to enter the code from the authorization tool, although you did not any transaction via iPKO biznes services; Please notice, that you have to enter the authorization code only during token activation process.
- you lose the token device, code card or smartphone to which you receive SMS codes or on which you have installed iPKO biznes mobile app
- you find that there has been unauthorized access to your data or accounts via internet banking services
- you will be asked to install additional software on your device
- you notice that a web site/e-mail or other notification might be a phishing instrument of scammers, especially when you have followed their instructions by clicking a link or opening an attachment
- someone will call and ask you for transaction authentication which you did not order
How should I configure my browser to bank safe?
We recommend the newest versions of browsers that support the TLS protocol: Mozilla Firefox, Microsoft Internet Explorer and Google Chrome. Please, do not install any unnecessary add-ons and delete frequently temporary files that are saved in the cache of your web browser to ensure its proper functioning.
Visit the websites below to get more information about web browser settings:
Please report us any unusual and suspicious situations to the bank's employee as soon as possible or contact our helpline:
SK: 800 049 028*
PL: +48 61 855 94 94
*Number for domestic callers The charge as per the operator’s price list. The telephone banking service is available Monday to Friday from 8:00 to 18:00.