Unlock access

Set a new password or PIN easily if:

 

  • you have forgotten your iPKO password
  • you can't remember your PIN for the IKO application
  • Your access to the iPKO service has been blocked (e.g. after unsuccessful logins)

How do I unlock access to the iPKO service when I have forgotten my password?

  • 1
    Click on Help in logging in on the iPKO login screen
  • 2
    Click Recover your password

    And choose the method you want to use

  • 3
    Follow the instructions on the screen

How do I unlock the IKO app or change my PIN for it?
(when you have an active access to the iPKO service)

  • 1
    Log in to iPKO
    On iPKO go to Settings
  • 2
    Select IKO application

    Under change PIN or unlock the application section

How do I change my password for the iPKO service in the IKO application?
(when you have an active access to the IKO application)

  • 1
    Log in to the IKO application
    Go to Settings → Safety and access
  • 2
    Select IKO application

    Under change PIN or unlock the application section

How do I change my password in iPKO?
(when you have active access to the iPKO service)

  • 1
    Log in to iPKO
    Go to: Settings → Access and security → Passwords and access to the bank
  • 2
    Select in the iPKO Service: Login password → Modify

    Follow the instructions on the screen

Follow the instructions on the screen

  • 1. Go to: Settings → Safety and access → Change password to the phone service
    2. Follow the instructions on the screen
  • 1. Go to: Settings → Access and security → Passwords and access to the bank → in Telephone service: Password → Modify
    2. Follow the instructions on the screen
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