Protection of the privacy of the users of PKO Bank Polski’s information website (www.pkobp.pl) is of paramount importance to us. Below you will find explanations concerning what data we collect and what rules of processing and use of the data we follow. We limit the use and collection of information about the users of the website to the necessary minimum required to provide top quality services.
In this section, you will find information about: the P3P protocol, the tools we use to ensure the greatest possible convenience of using the site (cookies, system logs, the rules of collection of e-mail addresses) and about data collected by third-party advertising agencies.
We protect private data of our users and so before you enter the website of PKO Bank Polski, your internet browser will tell you via the P3P protocol what data is collected and on what pages.
By means of the cookie technology, we only collect anonymous statistical data about the users in order to enhance their experience of the use of the services: the information one at www.pkobp.pl and the transactional one at www.ipko.pl, to enhance the security of the www.ipko.pl transactional service and to minimise the nuisance caused by advertisements. We do not collect or store any financial data nor personal data whereby the users of the services can be identified.
Comfort takes precedence
We do our utmost to make sure the website is comfortable to use. In order to boost performance, we have employed the anonymous cookie technology and we collect statistics of the phrases most often searched in a search engine and thanks to this we update the site navigation on an ongoing basis so that the search for content is comfortable and intuitive.
These contain such data as the IP address from which a given sub-page was entered and the time of connection. System logs are only used for statistical purposes and they are not meant to identify the service users. The analysis of such logs enables us to align the contents of the page with the interests of the users. This information is by no means associated with the personal details of the customers of PKO Bank Polski.
Links to other web pages
We disclaim any responsibility for the privacy protection rules applied by the owners of the pages the links to which are published on PKO Bank Polski’s website. We encourage the users to read the privacy statements published on the partner sites, especially where they collect personal details.
Some pages on our site use the Floodlight technology, which serves the purpose of compilation of aggregate statistics concerning the use of the site. Floodlight is an electronic one-pixel (1x1) or transparent picture.
Floodlight tags may recognise certain information on your computer, such as cookie number, the date and time of visit on the website and the description of the site on which Floodlight is placed.
Third-party advertising agencies
When you are visiting an internet site on which an advertisement for PKO Bank Polski is displayed, our internet advertising agency may send cookie or floodlight files to your computer. This will enable it to recognise your computer on another visit or to measure the user’s reaction to the advertisement. Naturally, these are only anonymous statistic unrelated to your personal data or databases of customers of PKO Bank Polski.
What is the P3P protocol?
The Platform for Privacy Preferences (P3P protocol) is a new privacy protection technology created by the World Wide Web Consortium (W3C). The technology enables you to make conscious decisions regarding which of your personal details may be collected by a website. PKO Bank Polski cares about the personal details of ts customers and so it has implemented the P3P protocol on its website (www.pkobp.pl).
Browsers with the P3P technology implemented are able to automatically decide which cookies do not infringe on the user’s privacy preferences.
Cookies - what are those?
They are small text files sent by websites and saved by your internet browser. Cookies can be divided into temporary ones - “remembered” until the browser is shut down and cookies with a specified expiry date, which are saved by the browser for a longer time.
The act of sending of cookies to the browser can by no means violate your privacy. Information included in the cookies can only be used by the website which sent them. If you disable cookies in the browser you use, it may cause difficulties in the operation of certain functionalities of the website or they may not operate at all.
What cookies do we use?
It is possible to block the saving of cookies to the end device or delete them after the proper configuration of the web browser. If you disable cookies in the browser you use, it may cause difficulties in the operation of certain functionalities of the website or they may not operate at all.
If your mobile device runs the iOS operating system, in order to enjoy the full version of the www.pkobp.pl website, you need to enable cookies. If you agree to the saving of cookies, change the settings of your browser.
We have employed two anonymous cookies on www.pkobp.pl website. Both are solely meant for operation with our site.
A browser with the P3P protocol implemented distinguishes the following cookies:
- session, temporary cookies - which are not saved to the hard drive but which are necessary to maintain the context of your session. They are very often used by various sites owing to the nature of the HTTP protocol by means of which web pages are transmitted.
- permanent cookies - which are not deleted when the browser is closed and which may be used by the website in future. These include:
- cookies within a given domain (first party cookies) - the site configures the cookies only to satisfy its own needs,
- cookies within an external domain (third party cookies) - the site places the cookie so that it can be used by other sites.
Many browsers have cookies enabled by default. You can change the settings or disable cookies in your browser at any time. Yet disabling cookies may cause the site to operate incorrectly. Using the www.pkobp.pl internet service with cookies enabled in the browser means that cookies will be stored in the memory of your device.
To find out more about cookies, see “Help” in your browser’s menu.
Microsoft terminates support for Windows XP - take care of secure use of your account online
According to the announcements published by Microsoft on its website, after termination of technical support as of 8 March 2014, Windows XP will continue to operate but the machines running it might be exposed to a greater extent to malware an cybercrime attacks - find out more.
In spite of having the latest antivirus software and firewall installed, the computers running Windows XP OS might be seriously vulnerable to such attack. Such attacks may result in the theft of access credentials (logins and passwords) for online banking services or, for example, the taking of control over the device.
Remember: only regularly updated software and manufacturer’s support for the operating system provides enhanced security. That is why PKO Bank Polski recommends that the users of electronic banking run operating systems covered by full technical support by the manufacturer and that they upgrade their operating system to newer Windows version or replace it with another system which is regularly updated. To find out more, visit Microsoft’s - the Windows producer’s - website.