New versions of malware are appearing on the Internet, that – installed on the computer or phone of the user logging into the internet service of PKO Bank Polski or the IKO mobile application e.g. as a result of opening a suspicious attachment to a fraudulent e-mail sent by hackers – can be used by criminals to steal confidential data and even to execute unauthorised transactions from the bank account.  That’s why – to protect your data and funds – take care of the safety of your phone when making operations through electronic banking.

  1. Before confirming the execution of transfer by an authorisation code, always carefully check whether the transfer details are consistent with those which have been introduced when submitting an instruction – if virus has been installed on your computer, it can change the transaction details – including the account number and the amount – for another ones.
  2. If you use SMS codes to authorise instructions ordered from the bank account, before the entering of an authorisation code, read carefully the content of the text message with the code and make sure that it relates to the relevant operation (check especially the correctness of the account number of the recipient and the amount of the transaction).
  3. If you receive a text message with the authorisation code in the case that no instruction have been ordered by you or details in the text message are different from the details that have been entered during the submission of instruction – do not enter the one-time code, and immediately contact the Bank.
  4. Check regularly the history of operations made from your account– if you notice any inconsistencies, immediately report them to the Bank.
  5. Read the safety messages of the Bank presented on the websites.
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